Terms of use and refunds

Last updated 22 September 2026. Plain language on purpose. If you have a question about any of it, ask: support@mediaflowswift.com.

Who we are

MediaFlowSwift is made and sold by Michael Williams (“we”). This site is mediaflowswift.com.

The licence

A plan gives you, personally, the right to install and use MediaFlowSwift on the Macs you use. A plan follows you, not a machine. You may not resell, rent or sublicense the app, or remove or work around the parts of it that check your plan.

The free trial is the full Studio Pro app for 14 days, with no card required. When it ends, and when a plan ends, the app keeps opening every project, keeps showing where every clip is, and keeps restoring from archives and copying footage out; new imports, proxies, publishing and the shared server pause until a plan is active.

Your footage and your data

Everything you make with MediaFlowSwift is yours. The app keeps projects as plain files in folders you choose and does not hold your footage in any proprietary form. We have no access to it. What the app sends outside your Mac, and only when you turn each service on, is set out on the privacy page.

Care with footage

MediaFlowSwift is built so that nothing is removed until the copy that replaces it has been proved to match, and it says so before it acts. Even so, footage is irreplaceable: keep your own backups, and read what the app tells you before confirming an action that removes files. We are not liable for loss of footage or other data, or for consequential loss, beyond what the law does not allow us to exclude. Where liability cannot be excluded, it is limited to what you paid us in the twelve months before the claim.

Updates and support

While a plan is active you receive every update to the app and support by email at support@mediaflowswift.com. We aim to reply within two working days.

Prices and billing

Plans are sold monthly or yearly through a payment provider named on the checkout page, which handles your payment details, receipts and tax. A subscription renews automatically until you cancel; you can cancel at any time, and it then runs to the end of the period you have paid for. Price changes are announced at least 30 days before they take effect and never apply to a period already paid.

Refunds

• Within 14 days of your first payment: a full refund, no reason needed. Write to support with the email address you bought with.
• Later: if the app does not work as described on this site and we cannot fix it within a reasonable time, we refund the current period.
• Yearly plans cancelled part-way are not refunded pro rata beyond the two cases above; the plan simply runs to the end of the year.
• Where you live gives you stronger rights than these, those rights apply.

Changes to these terms

If we change these terms, the date at the top changes and, for anything that matters to an existing plan, we email you first.

Governing law

These terms are governed by the laws of the United States and of the state where we are based, without affecting any consumer rights you have where you live.